Job Title: Care Coordinator

Location: Birmingham (Digbeth)

Hours: Full Time, 37.5 Hours Per Week

Salary: £20,000.00 per annum plus annual bonus (rising to £22,000.00 per annum after successful 6 months probation)

• Do you have experience of working within the Care Sector?

• Are you looking for a once in a lifetime job opportunity where you can use your ideas, skills, and care experience to make a meaningful impact on people’s lives?

• Do you have experience of implementing personalised Care Plans to meet the needs of the individual?

If YES, I have an AMAZING opportunity that could be the prefect job for you. So, jump on board!

Limitless Travel are looking for a Care Coordinator to join their small but friendly dynamic team, it really is a chance for you to make a difference and add value with the company!

Job Purpose:

As Care Coordinator you will be the key link between the customers and their care experiences on-tour, working as the go-to person to ensure that customers receive an exceptional level of support whilst away with them. You will join the business in championing their customers’ independence, making sure that they are active decision makers in their own care, and ensuring that as a business they have all of the information required to provide their customers with an excellent tour experience.

About the Role:

We are looking for someone who can show initiative, with experience of working within the care industry in both a practical and administrative role and possessing a high level of computer literacy. The ideal candidate will have a track record of showing an excellent attention to detail and have a friendly phone manner, responding to customer enquiries regarding their requirements and logistical details with the highest level of confidentiality, initiative, and care. You will also get to experience the tours in action and take part in some of them, to help understand the role of the carers, and assess the quality they deliver.

Knowledge, Skills and Abilities required:

• Experienced knowledge of the care industry and practices.

• Ability to work towards tight and challenging deadlines.

• Ability to identify problems and offer positive, creative solutions.

• Excellent communication skills and an ability to liaise with other professionals 

• Experience working with or offering services to people with disabilities. 

• Excellent organisational and planning skills

• Resilience and an ability to work well under pressure

• A positive, confident, and determined approach.

• An ability to work both independently and as part of a team. 

• Previous experience working in a customer services role, qualifications in this sector is highly desirable 

• Excellent Customer Care skills, with a high understanding of the disability sector alongside the travel sector.

• Knowledge of Microsoft Office (365)

What you get in return:

• To accompany on 2 – 3 Tours per year

• Company Pensions Scheme – Auto Enrolment

• Annual Bonus (at company discretion)

• 25 days of holiday plus bank holidays

• Sociable Team Events

• Full Staff Training & Development

So, what are you waiting for? Get packing and start applying!!

Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.

Recruit Better is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation, or any other personal circumstances.